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MARRAKECH WITH THE SMELL OF FRESH BAKED BREAD

Today was one of these days that took it's own turnings (if you know what I mean) I was invited by my lovely neighbours to go and look at their riad that they rent out in gérance libre. The managers decided to quit after a short period because they were tired on waiting for clients to show up. And the clients that did show up where all super enthusiastic about the rooms but complained about the lack of a pool...


Looking at the website I saw a very traditional riad, one out of many, and I was NOT expecting a lot, the website missed a soul, I missed any personal twist, and links to pages and blogs that were not working....
What I discovered during my visit was surprising.  A  home with a 'soul'. One of these places that could turn into your home away from home ....
I saw the cook preparing a delicious dinner and it all felt so natural, so genuine.

While doing the tour I saw the emotion and the love for her riad talking to my neighbour. She was telling me the stories of her clients, she remembered names and stories and she knew their little preferences. Like the couple from Paris that always wanted the rooftop room. They loved to enjoy their glass of wine in the evening on the terrace just beside their lovely little room...
She told me she made all marmalade at the house together with the cook. Always trying out new cakes and always having breakfast until noon with copious tables filled with all kind of stuff...
The place used to be known because of the lay back atmosphere and the fantastic meals at night on the rooftop...

I don't understand she told me: "my prices were more then double and everyone was pleased"

I do understand a little bit....
It's all about connecting and passion.

And I hope there is a bright new future for the place...

My advice for this riad:
Reflect all this that I experienced on your site, reflect this in your communication and get in contact with your clients rather then sitting and waiting. They might just choose one of the other ones when booking because you don't stick out and expect them to find you. 

pictures taken november 2015 credits:coco-morocco